Dentistry on John (2025) is committed to protecting patients’ privacy and ensuring the confidentiality and security of personal and health information in accordance with the Ontario Personal Health Information Protection Act (PHIPA, 2004) and applicable principles of the federal Personal Information Protection and Electronic Documents Act (PIPEDA, 2000). We collect only the minimal personal data necessary to provide quality dental care—such as name, contact details, date of birth, health history, insurance, and payment information—solely for care delivery, appointment coordination, billing, insurance claims, legal compliance, and authorized communications (Connect the Doc Team, 2021; Personal Information Protection and Electronic Documents Act, 2000). This information may be disclosed only to third parties directly involved in care (e.g., specialists, laboratories), insurance providers, regulatory authorities, or third-party service providers under strict confidentiality requirements. Patient consent is required for collection, use, or disclosure, and may be withdrawn at any time, subject to legal or contractual obligations (Connect the Doc Team, 2021; Paradigm Clinical, n.d.). Administrative, technical, and physical safeguards—including encryption, secure physical storage, restricted access, audit logging, staff training, and cybersecurity tools—are implemented to protect data integrity and confidentiality (Paradigm Clinical, n.d.; Oral Health Group, 2023). Patients retain rights to access and correct their information by contacting our office, and records are securely retained only as long as required before being anonymized or destroyed (Paradigm Clinical, n.d.; Private AI, 2023). Our website may collect non-identifying usage data and employ cookies, which can be disabled via browser settings. We will post any policy revisions with effective dates and directly inform patients of material changes. For questions or concerns, patients may contact our dental office.
Connect the Doc Team. (2021, December 9). How Canadian Dentists can comply with PIPEDA.
Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5.
Paradigm Clinical. (n.d.). PHIPA for dental practices.
Private AI. (2023, January 5). Healthcare privacy legislation in Canada.
Oral Health Group. (2023). Privacy in the dental practice: Bridging the gap between IT and compliance.
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